TIP #101 -
All inquires for support go through Ask The Experts: www.brentmark.com/ask-the-experts
Examples of Requests and Suggestions:
General Inquiry (vendor or product evaluation, products, calculations, features, models, legislation, reporting tools, etc.)
Press Inquiry (general news, staff or expert position press release, product or version update press release, event or publication release, etc.)
Sales Inquiry (products, pricing, models, features, calculations, customization, etc.)
Technical Support (account use and access, implementing new updates and releases for current clients and customers, reporting a bug, etc.)
Billing Support (billing, license subscription, license renewals, etc.)
Product Suggestions (new products, features, models, calculations, etc.)