Tip #101 – How do I request support from Brentmark?

|Tip #101 – How do I request support from Brentmark?

Tip #101 – How do I request support from Brentmark?

TIP #101 – 

All inquires for support go through our automatic ticketing system that offers two avenues of support, both found under the “Support” menu on the main navigation of the website:

 

SUBMIT A SUPPORT TICKET:

This avenue of support is for existing customers.

  • Technical Support (account use and access, implementing new updates and releases for current clients and customers, reporting a bug, etc.)
  • Sales & Billing Support (billing, license subscription, license renewals, etc.)

ASK THE EXPERTS:

This avenue of support is for anyone inquiring or in need of the following:

  • General Inquiry (vendor or product evaluation, products, calculations, features, models, legislation, reporting tools, etc.)
  • Press Inquiry (general news, staff or expert position press release, product or version update press release, event or publication release, etc.)
  • Sales Inquiry (products, pricing, models, features, calculations, customization, etc.)
  • Product Suggestions (new products, features, models, calculations, etc.)
  • Advanced Research
  • Subject Matter Expertise (SME) Opinion

Brentmark, Inc. | TIPS AND TRICKS: Tip #101 - How do I request support from Brentmark?

 

By |2021-02-01T12:16:14-05:00January 19th, 2021|Comments Off on Tip #101 – How do I request support from Brentmark?